Privacy Policy
TradingAcademi.com
Effective Date: [14 January 2026]
Website: TradingAcademi.com (“we”, “us”, “our”)
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have.
1) Who We Are
TradingAcademi.com is a trading education platform and the development team behind Xtrend Algo tools, indicators, and strategies.
Contact: [[email protected]]
Business Contact: [[email protected]]
2) Information We Collect
We may collect the following categories of information:
A) Information you provide
Account details: name, email, username, password (stored securely/hashed)
Order details: billing name, billing address (if provided), purchased products, order history
Support messages: emails, contact form submissions, Telegram messages you send us
Files you send: screenshots/logs/config files for troubleshooting
B) Information collected automatically
Device and usage data: IP address, browser type, pages visited, time on site, referral source
Cookies & similar technologies: for login sessions, preferences, analytics, and store functionality
C) Payment information
Payments are processed by third-party payment providers (e.g., Stripe/PayPal/[Your gateway]).
We do not store your full card details. Payment providers handle sensitive payment information.
D) Licensing / Product activation data (Xtrend Algo)
If you use licensed products, we may collect limited technical identifiers needed to:
validate a license,
prevent abuse,
provide support.
This may include a license key, product version, and a device identifier (machine ID / hashed identifier) depending on your licensing system.
We do not collect files or personal content from your computer. The licensing check only exchanges minimal technical data required for validation.
3) How We Use Your Information
We use your information to:
Provide access to purchased digital products, courses, and members-only content
Process orders, invoices, refunds (if applicable)
Provide customer support and troubleshoot issues
Send important service emails (order confirmations, updates, security notices)
Improve the website and user experience (analytics, performance, bug fixes)
Prevent fraud, abuse, or unauthorized use of licenses
Comply with legal obligations
4) Legal Bases (for GDPR-style transparency)
Depending on your location, we process data under these bases:
Contract: to deliver products/services you purchased
Legitimate interests: site security, fraud prevention, product improvement
Consent: marketing emails/certain cookies (where required)
Legal obligation: tax/accounting compliance if applicable
5) Cookies
We use cookies for:
Essential functions: login sessions, cart/checkout, security
Preferences: remembering choices
Analytics: understanding how visitors use the site
You can disable cookies in your browser settings. Some site features may not work properly without essential cookies.
6) Sharing Your Information
We may share your information only when necessary with:
Payment processors (to complete purchases)
Email/SMS services (to send confirmations/support replies)
Analytics providers (e.g., Google Analytics) for website usage insights
Hosting/security providers (for site operation and protection)
Legal authorities if required by law
We do not sell your personal information.
7) International Transfers
Your data may be processed in countries where our service providers operate (e.g., hosting, analytics, email). We take reasonable steps to protect your information during such transfers.
8) Data Retention
We keep personal data only as long as necessary:
Order and billing records: retained for business and legal/tax needs
Support tickets: retained to assist with ongoing issues and product history
Licensing data: retained to manage active licenses and prevent abuse
You may request deletion where legally possible (see Section 11).
9) Security
We use reasonable security measures (access controls, secure hosting, encryption where applicable).
No method of transmission or storage is 100% secure, but we work to protect your data.
10) Children’s Privacy
Our services are not intended for children under 13. If you believe a child has provided personal data, contact us and we will take appropriate steps.
11) Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct inaccurate data
Request deletion (where legally possible)
Object to or restrict certain processing
Withdraw consent (for marketing/cookies where applicable)