Privacy Policy

TradingAcademi.com is a trading education platform and the development team behind Xtrend Algo tools, indicators, and strategies.

We may collect the following categories of information:

A) Information you provide

• Account details: name, email, username, password (stored securely/hashed)
• Order details: billing name, billing address (if provided), purchased products, order history
• Support messages: emails, contact form submissions, Telegram messages you send us
• Files you send: screenshots, logs, or config files for troubleshooting

B) Information collected automatically

• Device and usage data: IP address, browser type, pages visited, time on site, referral source
• Cookies & similar technologies: for login sessions, preferences, analytics, and store functionality

C) Payment information

Payments are processed by third-party payment providers such as Stripe, PayPal, WooCommerce payment gateways, or other available payment methods. We do not store your full card details. Payment providers handle sensitive payment information.

D) Licensing / Product activation data (Xtrend Algo)

If you use licensed products, we may collect limited technical identifiers needed to validate a license, prevent abuse, and provide support.

This may include a license key, product version, and a device identifier (Machine ID / hashed identifier) depending on your licensing system.

We use your information to:

• Provide access to purchased digital products, courses, and members-only content
• Process orders, invoices, and refunds (if applicable)
• Provide customer support and troubleshoot issues
• Send important service emails such as order confirmations, updates, and security notices
• Improve the website and user experience through analytics, performance monitoring, and bug fixes
• Prevent fraud, abuse, or unauthorized use of licenses
• Comply with legal obligations

Depending on your location, we process data under these bases:

• Contract: to deliver products/services you purchased
• Legitimate interests: site security, fraud prevention, product improvement
• Consent: marketing emails and certain cookies where required
• Legal obligation: tax/accounting compliance if applicable

We use cookies for:

• Essential functions: login sessions, cart/checkout, security
• Preferences: remembering choices
• Analytics: understanding how visitors use the site

You can disable cookies in your browser settings. Some site features may not work properly without essential cookies.

We may use Google AdSense to display advertisements on our website.

Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website or other websites.

Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visits to our site and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Google’s Ads Settings.

We may share your information only when necessary with:

• Payment processors to complete purchases
• Email/SMS services to send confirmations or support replies
• Analytics providers such as Google Analytics for website usage insights
• Hosting/security providers for site operation and protection
• Legal authorities if required by law

Your data may be processed in countries where our service providers operate, such as hosting, analytics, and email providers. We take reasonable steps to protect your information during such transfers.

We keep personal data only as long as necessary:

• Order and billing records: retained for business and legal/tax needs
• Support tickets: retained to assist with ongoing issues and product history
• Licensing data: retained to manage active licenses and prevent abuse

You may request deletion where legally possible (see Section 12).

We use reasonable security measures such as access controls, secure hosting, and encryption where applicable.

Our services are not intended for children under 13. If you believe a child has provided personal data, contact us and we will take appropriate steps.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion where legally possible
• Object to or restrict certain processing
• Withdraw consent for marketing/cookies where applicable

To request any of the above, contact: [email protected]

If you subscribe to updates, you can unsubscribe anytime using the link in the email or by contacting us.

We may still send non-marketing service messages such as orders, password resets, and important updates.

Our website may link to third-party sites such as brokers and tools. We are not responsible for their privacy practices. Please review their policies.

We may update this Privacy Policy from time to time. We will update the “Effective Date” above. Continued use of the site means you accept the updated policy.

For privacy questions or requests: