Overview
Thank you for choosing tradingacademi.com. We strive to provide high-quality trading software and robots to enhance your trading experience. Your satisfaction is important to us. Please review our Refund and Returns Policy below:
Refund Policy
We offer a Two-day money-back guarantee on all trading software and robots purchased through our website. If you are not completely satisfied with your purchase, you may request a refund within 2 days from the date of purchase.
Upon purchase of any trading software or robot from our website, you will receive two downloads for each product. It is important to note that once any of the downloads associated with the product are consumed, you will no longer be eligible for a refund.
You can easily access and manage your downloads through your account profile on our website. We prioritize the satisfaction of our customers and aim to ensure that our products meet your trading needs. Should you have any inquiries or require assistance, please do not hesitate to reach out to our customer support team at [email protected].
Refund Process
To initiate a refund, please contact our customer support team at [email protected] with your order details. Upon approval, refunds will be processed to the original method of payment within 48 Hours.
Refund Exceptions
We reserve the right to refuse refunds or returns on any product that does not meet the above criteria or if the request is made beyond the specified refund period.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at [email protected].
By making a purchase on tradingacademi.com, you agree to abide by the terms outlined in this Refund and Returns Policy.
Tradingacademi.com reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.
Thank you for choosing tradingacademi.com for your trading software and robot needs. We appreciate your business!
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at [email protected]. for questions related to refunds and returns.