Refund and Returns Policy

Thank you for choosing TradingAcademi.com. We strive to provide high-quality trading software and robots to enhance your trading experience. Your satisfaction is important to us.

Please review the refund conditions below before making a purchase.

We offer a two-day money-back guarantee on all trading software and robots purchased through our website.

If you are not completely satisfied with your purchase, you may request a refund within 2 days from the date of purchase, subject to the eligibility conditions below.

Upon purchase of any trading software or robot from our website, you will receive two downloads for each product.

You can access and manage your downloads through your account profile on our website.

If you need help before using a download, contact our support team at [email protected].

To initiate a refund, contact our customer support team at [email protected] with your order details.

We reserve the right to refuse refunds or returns on any product that does not meet the above criteria or if the request is made beyond the specified refund period.

By making a purchase on TradingAcademi.com, you agree to abide by the terms outlined in this Refund and Returns Policy.

TradingAcademi.com reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company. It may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, contact us at [email protected].

Only regular-priced items may be refunded. Sale items cannot be refunded.

Contact us at [email protected] for questions related to refunds and returns.